Gautam Singaraju, Ph.D., is a Senior Staff Machine Learning Engineer. Gautam has 15 years experience in industry and 8 years in academia (full time in industry since 2010).

Career:

• Senior Staff Machine Learning Engineer at Advance Technology Group at ServiceNow. (Joined June 21).
  • Enterprise Generative AI product features Case Summarization, Chat Summarization Reply Recommendation (Email, Chat). Working on Agentic AI.
  • Pro Plus SKU - highlighted during recent earnings call.
  • WSJ article highlighting our work.
• Consulting Member of Technical Staff at Oracle working on Oracle Digital Assistant.
  • Intent Classification(Docs, Patent)
  • None class detection(Patent)
  • ML Train and Serve code(Patent)
  • Quality Reports(Docs, Patent)
  • Proof-of-concept Computer Vision models.
  • Knowledge Graphs Exploration(Patent)
  • Explainability in Intent Classification(Patent)
• Senior Architect at General Electric.
• Founding engineer of Electronic Arts EADP Team; built analytics for multi-million dollar games.
• Senior Software Engineer at: Ask.com on search analytics.
• Post Doctoral Researcher at: University of North Carolina at Charlotte.
• Technical Staff Intern at: VMware.
• Teaching Assistant and Research Assistant at: University of North Carolina at Charlotte.

Educational Background:

• Ph.D., Information Technology University of North Carolina at Charlotte.
• Masters, Computer Science University of North Carolina at Charlotte.
• Bachelors of Technology in Electronics and Communication Engineering from VNR VJIET, JNTU, India.